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Communications

LD - Rakshak
  • Branches can easily access that which client is consuming maximum span, maximum turnover, maximum loss/profit intra-day.
  • We can get to know about the maximum peak margin of the client for the day.
  • LD-Rakshak comes with LTM(Live Trade Monitor). This helps in uploading Trades live during market hours into the LD Back Office software.
  • It also captures live market rates and uploads the same into LD Back Office.
  • In LD-Rakshak you have an option to add a new column and setup your own formula. This helps in creating your own user defined risk report.
  • VAR Margin, Probable Delivery Margins, % of Delivery Margins and Applicable Delivery Margins are added so users can come to know about Delivery Margin.
9 Star Communications
  • Communication platform for our branches to complete there requirements.
  • Requests include global report of clients, financial statements, contract notes, STT certificate, profit loss reports, any other relevant information.
  • Once we receive any query from branch at our mail ID communications@9star.in we generate a token number for that respective query.
  • Step by step each query is completed token number wise.
  • In maximum 24 working hours each request is completed.
Order Book Confirmation
  • As per SEBI Circular dated September26, 2017 regarding prevention of unauthorized Trading by Stock Brokers wherein they decided that all brokers shall execute trades of clients only after keeping evidence of the client placing such order. The evidence can be in the form of -
    • a) physical record written & signed by client,
    • b) Telephone Recording
    • c) Through Email or Record of SMS messages
    • d) Any other legally verifiable record.
  • For keeping records of the such evidences we have introduced a new feature relating to order book confirmation
  • Every client can view his overall order book for the day simply by just clicking on the link provided to each client at the end of the day on his registered mobile number.
  • The client must mandatorily accept his orders at the end of the day.
  • The consequence, when the client does not accepts his orders at the end of the day is that when the dispute arises between client & broker and in that case if the broker does not have any proof of order acceptance of the respective client then only broker will be liable to pay for the disputed trades as per SEBI.